Careers with Fidesic
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Join Enliven Software, the premier provider of electronic financial processes, and help shape the future of electronic payments. We have rewarding positions for talented, creative individuals who want to be part of this high-energy team that is dedicated to challenge, innovation, and enthusiastic enjoyment of both work and life.

Work where your high-quality performance can make an impact. Our corporate culture is casual yet dynamic and designed to give you the power and support you need to succeed. Toss in a large dose of fun for the perfect mix.

Full-stack C# .NET Developer

Full-stack C# .NET Developer


Overview

This is a full time position located in East Lansing, Michigan. This position works very closely with the Development Manager and requires a person with existing C# .NET and SQL skills at a minimum. The candidate will be required to translate business requirements into workable programming code and maintain and develop programs for the Clients use. Some opportunities for telecommuting may be extended following successful training period, but will be at Managers discretion.


Responsibilities:
  • Resolve users' questions or problems in the areas of website functionality and bugs/enhancements
  • Empower customers to resolve common issues without support intervention
  • Keep users informed of how and when problems are resolved
  • Follow up and test all modifications to system
  • Ensure a positive, high quality professional service-oriented relationship with the users by complying with all technical support policies and procedures
  • Work within a team environment to facilitate constant improvements on website
  • Develop specs and project plans for estimation and implementation of system enhancements and new client launches
Qualifications / Skills:
  • .NET and C# skills are vital to this position
  • Knowledge of SQL, HTML, database management
  • Some knowledge of networking and IIS, and willingness to assist with system duties when assigned
  • Good analytical, math, research and writing skills; keen attention to details
  • Ability to work well independently as well as within a team environment and work under pressure
  • Candidate must have excellent interpersonal, written, verbal communication skills
  • Exceptional customer service skills
  • General accounting knowledge preferred
  • SQL or any basic server side web programming languages

Apply now

Technical Customer Service

Technical Customer Service


Overview

Enliven Software, an East Lansing based eInvoicing and ePayments company is hiring for a Technical Support position to work with its Fidesic platform team. The candidate will be required to translate business requirements into workable programming code and maintain and develop programs for the Clients use. Some opportunities for telecommuting may be extended following successful training period, but will be at Managers discretion.


Responsibilities:
  • Answer calls, emails, and chat to support customers
  • Document support issues and requests
  • Communicate issues effectively between end user and development team
  • Test and evaluate new features and enhancements
  • Assist with data entry and analysis
  • Provide reporting and analytics
  • Other duties as assigned
Qualifications / Skills:
  • Strong troubleshooting abilities
  • Excellent oral and written communication skills
  • Exceptional customer service skills
  • Effectively multi-task and excel in fast paced environment
  • Ability to learn and support new systems and applications quickly
  • Self-motivated
  • Strong technical knowledge of computers
  • General accounting knowledge preferred
  • SQL or any basic server side web programming languages

Apply now

Benefits include:

100% Remote Work
401k Plan with Company Match & Immediate Vesting
Medical, Dental & Vision Coverage for you and eligible family members
Paid Time off
Paid holidays
HSA

How to apply:

Please send your resume to: careers@fidesic.com

When we receive your resume, we will send you an acknowledgment. If your skills align with a current open position, we will contact you. If there is not a match at this time, your resume is kept on file for one year. You do not need to submit a new resume for future positions unless your contact information changes.

 

 

 

 

See what people are saying about us on Capterra and G2

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Renae B.

April 28, 2020
 
I have enjoyed FIDESIC and all tech support. They really try their best to be efficient and helpful and in my opinion they go over and beyond in doing so. Its much appreciated!!
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Sarah S.

Jan 29, 2021
 
Fidesic's OCR is some of the best that I have seen. If there is an issue with anything, they are very quick to respond and resolve. They always listen to our needs and are generally able to adjust the system to meet those needs.
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Tierney W.

June 12, 2020
 
It helps us better track and lock down expenses for our company. We use it for both external A/P and internal reimbursements.
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TIHEARA D.

June 12, 2020
 
It is very easy to us. Product is user friendly
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User in Health, Wellness and Fitness

Jan 29, 2021
 
Being able to see all my invoices that are pending payment, paid, and voided. I was able to find $5k of invoices that were not our offices and recoup the funds!
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Jennifer N.

May 5, 2020
 
I have used the software for over 5 years and the ease of use is what keeps my team happy. The enhanced features are useful and training new employees on the software is very simple.
 
 
 
 
 
 
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