Deli Management Inc. is now using eInvoice and ePay for Dynamics GP to manage all their franchise Accounts Receivable needs.
Deli Management has spent the last decade rapidly expanding their business and they needed a new, efficient way of managing their AR process. With hundreds of franchisees and thousands of invoices and payments to process on a money basis, they needed a solution that was simple, paperless, and powerful. After researching several ISV solutions they chose our eInvoicing and ePay system. This system was designed with Dynamics GP franchise businesses in mind, and helps automate their process from beginning to end.
The first process which needed improvement was invoice fulfillment. Our eInvoicing module for GP allows Deli Management to do exactly that. They have the ability to build their invoice batches in the standard way, use custom templates, and deliver all invoices by email and fax directly out of GP with only a few clicks. This batched invoice upload process saves Deli Management countless hours, and handles delivery to all their Franchisees with a single step.
Second, Deli Management was looking for a way to provide a powerful portal to their franchisees. By using ePay, Deli Management has given their franchisees the robust portal they need. Franchisees can review their account, sort invoices by invoice category, as well as ask questions directly to the Deli Management AR department. This portal also allows these customers to enter checking account information and pay their bills with the click of a mouse. Customers have the option to pay individual invoices, pay multiple invoices, schedule partial payments and even sign up to pay their bills automatically each month.
The final necessary piece of an AR solution for Deli Management was a complete integration back into Dynamics GP. Deli management can now import payment receipts directly into GP without manually entering anything. Simply initiate the import, and all payments are applied exactly how the franchisee chose to pay in our portal. If customers chose to pay by traditional paper check, the act of entering that information in GP will automatically sync with our system updating the franchisees' account. This means franchisees will always have access to up to the minute account information their our portal.
In just a few short weeks Deli has taken their AR department from a laborious paper depending one, to a fast and lean paperless environment. What do franchisees think about the AR system thus far? Several have already reached out to us to learn how they can deliver invoices to their customers using our eInvoicing and ePay system.
We're proud to have Deli Management in our customer roster, and are looking forward to a long and prosperous relationship with them!